How To Order


Creations By Michie’ accepts both online orders and mail orders. Our shopping cart is tested and certified daily for your maximum security. We ship only to the USA.

Quick Reference:

Mail Order Instructions
Shipping Charges
Return Policy
Wholesale Ordering Information
Duplicate Charges

 

Online Orders Shopping Cart Help

We accept both Visa and Mastercard for online orders. Our shopping cart is certified CISP & PCI compliant, which means that it meets and/or exceeds Visa and Mastercard’s requirements for maximum security.


Your Billing Address

On the checkout webpage, enter your billing address exactly as it appears on your credit card statement.


Alternate Shipping Address

If you need your order shipped to a different address, you can do the following:

Contact your card issuer and have the alternate “ship to” address added as an authorized shipping location in your account records.


Important
– When you submit your order, if your address does not match exactly with the address that is on file with your credit/debit card issuer, they will return an “address does not match” error code which could result in your charge being declined. This is for your protection.

 


Mail Order Instructions

Use the shipping chart below to determine the shipping charges for your order. Enclose the following with your order:

1. Name, mailing address, phone number
2. Check or money order (remember to include the shipping charges in your total)
3. Your order

Mail your order to the following address:

Creations By Michie’
2618 Brompton Lane SW
Decatur AL  35603

We have a printable mail order form for your convenience. The form can be viewed with Adobe’s free Acrobat Reader™. (Most computers have the Acrobat Reader installed)

Printable Mail Order Form

Download the free Acrobat Reader

 


Shipping Charges

The following shipping chart is for the continental USA only.

Order Total
shipping:
Up to $12.00
$5.95
$12.01 to $30.00
$6.95
$30.01 to $60.00
$7.95
$60.01 to $100.00
$8.95
$100.01 to $200.00
$10.95
$200.01 to $300.00
$13.95
$300.01 to $500.00
$14.95

 


Return Policy

We do our best to insure that our orders are accurate and complete. We guarantee we will correct any shipping error. Patterns, books or other copyrighted items are non returnable.

If you have a problem with your order, please contact us within 7 days of receiving the order.

 


Wholesale Ordering Information

A wholesale price list will be provided to any shop or retailer who meets the following requirements:

1. Your business tax identification number

2. Copy of your business’ retail license or permit

First-time orders minimum of $80.00.

All re-orders minimum of $50.00

 


About Duplicate Charges / Pending Transactions

When checking out, please click the Submit Order button only once.

Facts on Duplicate Charges – A “Charge” occurs when a merchant receives funds for your purchase from your credit/debit card issuer.

Duplicate Charge Prevention – In order to prevent duplicate charges from occurring, the shopping cart is programmed with a duplicate charge filter. If the Submit Order button is clicked more than once, your card will not be charged more than once.

However, if you click the Submit Order button more than once, there is a possibility that it could result in your credit/debit card issuer placing a “Pending Transaction” or a “Hold” on your account for the dollar amount of the transaction.

Facts on Pending Transactions – Pending Transactions or Holds are not the same as a Charge because the merchant does not receive funds from your credit/debit card issuer.

The Pending Transaction or Hold is temporary. The length that the temporary hold remains on your account varies, depending on the policies of your particular card issuer.

How to Remove a Pending Transaction or Hold – You do not need to do anything to have the temporary hold removed. It will be removed automatically by your card issuer at the end of their hold period. For more information about your card issuer’s temporary hold policy, refer to the fine print on your credit/debit card agreement.